The pain points of some Corporate / NGOs to use an old system to store their members/users’ information.
- Fragmented user data stored in different systems makes it difficult to locate and manage user information.
- Building and maintaining relationships with specific groups of members, such as families or corporate members, can be challenging due to a lack of centralized information.
- Tracking a user’s path over time, including their status as a general member, volunteer, or patient/client, can be difficult when information is stored in different systems.
- Managing user cases, such as following up on details after a user becomes a patient/client, can be challenging without a centralized system for case management.
To address these pain points, we recommend using i2-SRPM (Stakeholder Relationship & Performance Management) Solutions, which is a powerful eCRM solution that offers the following features:
- SRPM involves managing relationships with all stakeholders in a business or organization to create value and measure success based on their satisfaction.
- Building positive and mutually beneficial relationships with all stakeholders, including customers, employees, suppliers, regulators, and shareholders.
- The foundation of i2-SRPM is built upon SRPM-CRM, a robust CRM solution that offers various tools for handling contacts, donations, events, memberships, and other functions.
- i2-SRPM’s open-source architecture, adaptable features, and dedicated user community make it a favoured choice for small businesses, non-profit organizations, and community-basedgroups seeking to manage stakeholder relationships and measure performance.
- i2-SRPM provides an efficient and customizable CRM solution for organizations seeking to manage stakeholder relationships and measure performance.
In summary, i2-SRPM can help organizations overcome data management pain points by providing a central location for managing stakeholder relationships, including user data, and measuring performance. Its robust CRM tools and open-source architecture make it an efficient and customizable solution for organizations of all sizes, including small businesses, non-profits, and community-based groups.